Terms of Use

Effective Date: 06.06.2025

Welcome to www.nalanative.com.au (the “Service”), owned and operated by Nala Native. By using this website, you agree to the following terms. If you do not agree, please do not use the Service.

Purchases

To shop with us:

  • Provide accurate billing and shipping information

  • Authorise order processing via trusted third parties (e.g., Squarespace)

We reserve the right to cancel any order due to:

  • Suspected fraud

  • Product unavailability

  • Errors in pricing or product details

Note: Results vary. Our skincare is not intended to treat or cure medical skin conditions.

Cancellations & Changes

To cancel or change an order, contact hello@nalanative.com.au as soon as possible.
Once dispatch begins, changes are no longer possible.

Product Availability

We strive for accurate product info, but reserve the right to:

  • Make corrections

  • Update product details

  • Modify pricing without notice

Promotions & Giveaways

Promotions may carry additional terms.
These must be read alongside these Terms.

Accounts

When you create an account:

  • You must provide accurate, current information

  • You’re responsible for account activity

  • Keep your password secure

  • Notify us of unauthorised access immediately

Intellectual Property

All content is owned by Nala Native.
Do not reproduce or use without written permission.

External Links

We may link to third-party websites.
We are not responsible for their content or privacy practices.

Termination

We may suspend or delete your account if you breach these Terms.
Key terms like IP rights and limitations of liability will still apply.

Indemnity

You agree to indemnify Nala Native against any claims or losses from:

  • Your use of the website

  • Breach of these Terms

Limitation of Liability

We are not liable for:

  • Indirect or consequential damages

  • Loss of data or profit

  • Downtime, errors, or interruptions

  • Specific skincare results

Disclaimer

The Service is provided “as is”.
We do not guarantee:

  • Continuous or error-free service

  • That the site is virus-free

  • Specific results from our products

Jurisdiction

These Terms are governed by the laws of Australia, where Nala Native is formulated and operated.

Changes to Terms

We may update these Terms at any time.
By continuing to use the site, you agree to the current version.

Contact

Email: hello@nalanative.com.au
Website: www.nalanative.com.au